Privacy policy
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Shenzhen Topper Vision Co., Ltd. fully aware of the importance of personal privacy to you, we will do our best to protect your privacy.Please read, understand and agree to this privacy policy (hereinafter referred to as the "policy") before submitting your personal information or private data to us. This policy is designed to help you understand the following:

1. The type of information we collect;

2. How we collect, process and utilize the information we collect;

3. How you choose whether or not to provide this information, and how to review and update this information;

4. Scope and change of information sharing, security and privacy policies.

1.Types of information collection

1 when you create an account, download or update the software, you need to provide your personal information, including your phone number, email address.

2 when you create an account, download or update the software, you need to provide your personal information, including your phone number, email address.

3 when you use the device to share your content and send information to other users, we will collect the information related to the above users provided by you, including email address and phone number.

4 when you use some of our services to interact with other users, the data transmitted by other users may be forwarded to your mobile device through our server. The information forwarded through our server will only be cached when it is forwarded, and will be deleted immediately after it is forwarded to your mobile device.

5 when you log on to your account, your mobile user identification information, your phone number and approximate geographical location information will be sent to the server.The collection of the above information may also be applicable when you update the system or software, restore the original factory Settings, etc.

6 we will collect your information such as occupation, language, zip code, area code, serial number, URL, access record, product ID and access device country and time zone, geographical location, device software platform and hardware information.

7 information collected by Cookies and other technologies: our application software may use Cookies and other technologies such as program language tags to collect and store your information.

8 log information: when you visit our server, our server will automatically record some log information.Such server log information may contain information such as device id information, operating system, date/time markings, and so on.

2. Information processing and utilization

1 we will process and utilize your information in strict accordance with the contents and purposes set forth in this policy and its updates.Your information will only be used for purposes and scope determined and agreed to by you at the time of collection, and we will seek your prior consent for any other purposes.

2 the information collected by us may be used to provide services to you, fulfill the agreement between you and us to ensure the function and security of our services, verify your identity (including sending you a verification code via SMS, email, etc.), prevent and pursue fraud or other improper use.

3 ) the information we collect may be used to communicate with you, for example, to notify you when our services are updated.

4 the information collected by us may be used for the personalized design of the service and to provide you with more personalized services, for example, to display the content created specifically for you in our service.

5 the hardware identifier and geographic location information of your smart hardware can be used to initiate your warranty service and specific software licensing.We will also use this information to improve our services and to analyze the efficiency of our business operations.However, we will not use this information to track your location.

6 the information we collect, such as occupation, language, zip code and time zone where our devices are used, can help us better understand user behavior and improve our services.

7 information collected by us through the use of cookies and other technologies can bring you a better user experience and improve our overall quality of service.

3. How do users choose whether to provide information or not

Everyone has their own concerns about privacy. Based on this, we will clearly indicate how we collect information so that you can choose how to provide the information you receive.

1 when you use our services, you can query, access, delete and correct your personal information. Meanwhile, we guarantee you the right to withdraw your consent to use your personal information and cancel your account.In addition, we also set up a complaint feedback channel (see 12), your comments will be dealt with in a timely manner.

2 you can modify the location Settings of your device from the mobile device Settings, such as: change or disable the location method or location server, or modify the accuracy of your location information, so as to change the location information provided to us.

3 you can modify the Settings according to your own needs to reject or accept the cookies storage, or delete them from your storage device at any time, or notify you when writing cookies.

4. Information review and update

Once you have logged into your account, you can view and update your information. You can also delete some information or ask us to delete your account, unless we are required by law to retain such information.When updating your personal information, we may ask you to verify your identity before we process your request.

We may reject requests that are unwarranted, that pose a risk to the privacy of others, or that are highly unrealistic.If your request is not in conformity with the requirements of the competent authority, we must refuse it.

5. where and how long the information will be stored

Storage location: we comply with laws and regulations and store personal information collected in China.

Storage term: while you are using our services, we will continue to save your personal information you submitted, but our server will only cache your smart hardware synchronized device data or data Shared by other users and delete it immediately.If you log off, your personal information will be deleted.

When our services cease to operate, we will notify you in the form of push notifications, announcements, etc., and try to delete your information within a reasonable period of time.

6. Share information

Unless limited sharing is specified in this policy, we will keep your personal information confidential and will not share your information with third parties.

You hereby expressly authorize that we may provide or share your information to a third party without your consent:

1 when we are based on national laws and regulations, judicial or administrative investigations, litigation, enforcement or other mandatory provisions of laws or requirements of the competent authorities.

2 share information with service providers authorized by us to provide the service on our behalf (only when we are sure that such service providers will not own or disclose your personal information);

3 in the event of a financing, restructuring, merger or sale by us or a similar transaction procedure, we will continue to protect the security of our information and notify all affected users in accordance with our existing privacy policy until such transaction procedure requires the transfer of all information collected by us.

7. Information security

We have taken security measures in accordance with laws, regulations and industry practices to protect the information you provide to us.For example, we have established special management systems and procedures to ensure the security of information.

However, no method of transmitting or storing electronic data is completely secure and we cannot guarantee that such information will never be accessed, used or published in a manner that violates this privacy policy.If personal information leakage or other security incidents happen unfortunately, we will initiate emergency plans to prevent the expansion of security incidents and inform you in the form of push notifications and announcements.

8. Scope of application of privacy policy

Our privacy policy does not apply to third party products and/or services.Our intelligent hardware devices or services may contain third-party products and services, and when you use third-party products or receive third-party services, they may obtain your information. Therefore, we recommend that you review the privacy statements of such third parties to understand the procedures for the collection, use and disclosure of their information.

9. Information collection and use of minors

We attach great importance to the protection of minors' information.Minors should use our services with the permission and guidance of their legal guardians.We will not knowingly collect the personal information of a minor, nor will we disclose the personal information to any third party. The legal representative has the right to refuse us to further collect the information of the minor, or to request us to delete the information of the minor.If we find that we have collected information about minors without the consent of their legal representatives, we will take steps to remove such information as soon as possible.

10. Change of privacy policy

We may change this privacy policy from time to time due to changes in our business, technology, or laws and regulations.If such changes would result in a material derogation of your rights under this policy, we will notify you by means of a prominent notice on the page, an email to you, etc. before the changes take effect.

If you do not agree to such changes, you can stop using our services. If you continue to use our services, you agree to be bound by the changed privacy policy.

11. Application of law

The establishment, effectiveness, performance, interpretation and dispute resolution of this privacy policy shall be governed by the laws of the mainland of the People's Republic of China.

12. Contact us

If you have any questions about our privacy policy, please contact us at

Please provide:

1 your name (name) and contact information;

2 your detailed requirements or corresponding comments.

13How does this app collect and use your information (including personal information)

We will only collect and use your information for the purposes listed in the statement:

1 Identify equipment label QR code

We need to scan the QR code to identify the device for adding. We need to use the permission of the mobile camera. If we refuse, we can't open the camera to identify the QR code

2 Get WiFi related information

When the device is equipped with a network, we will automatically get the name of the WiFi connected to the mobile phone. You need to use the location permission of the mobile phone. If you refuse, you can't normally distribute the network and connect the device

3 Get device view resources

We need to read and write the mobile phone storage, write the capture and video data of the device to the storage space of the mobile phone, and read the saved data when opening the application

4 Voice intercom

We need access to the microphone and talk to the device

5 Get software installation information on your phone

We provide functions such as tripartite login, payment and upgrade. It is necessary to determine whether WeChat, Alipay and other software are installed, confirm whether the current environment supports tripartite login and payment function, and determine whether the application store is installed to confirm the current software upgrade method

6 Get the phone's IMEI and other information

Refer to Item 14 Data Sharing and Disclosure for details